1110 Department of Consumer Affairs, Boards
Mission Statement

The Department of Consumer Affairs (Department) is responsible for promoting and protecting the interests of millions of California consumers by serving as a guardian and advocate for their health, safety, and economic well-being and by promoting legal and ethical standards of professional conduct. The Department helps to promote good business practices and to ensure that California's consumers receive quality services by establishing minimal competency standards for approximately 250 classifications involving approximately 3 million professionals. The Department is also an important advocate on consumer and business issues. In general, the Department's Boards and Bureaus provide exams and licensing, enforcement, complaint mediation, and education for consumers.

There are currently 26 boards, a commission, and two committees under the broad authority of the Department.

Additional information on the Department, and the various boards and bureaus, is available at www.dca.ca.gov.