The mission of the Department of Managed Health Care (DMHC) is to help California consumers resolve problems with their health plans, protect the rights of health plan enrollees, and work to provide a financially solvent and stable managed health care system through:
- Administering and enforcing the body of statutes collectively known as the Knox-Keene Health Care Service Plan Act of 1975, as amended.
- Operating the 24-hour-a-day Help Center.
- Licensing and overseeing all Health Maintenance Organizations (HMOs) and some Preferred Provider Organizations (PPOs) in the state.
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