0530 Health & Human Services Agency, Secy
Program Descriptions

40 - OFFICE OF THE PATIENT ADVOCATE

The California Office of the Patient Advocate (OPA) has the responsibility to help Californians secure health care services to which they are entitled or for which they are eligible. OPA provides consumer assistance and educational materials to inform individuals on their rights and responsibilities and provides other health care resources. OPA annually produces the California Health Care Quality Report Card. OPA is also charged with the responsibility to collect and analyze data on consumer complaints about health care services and coverage from multiple state departments and to report those findings.