0845 Department of Insurance
Program Descriptions

12 - CONSUMER PROTECTION

The objectives of this program are: (1) to provide direct service to California consumers by protecting insurance policyholders and other parties involved in insurance transactions against unfair or illegal practices with respect to claims handling, rating or underwriting by insurers and (2) to protect applicants and policyholders from discriminatory, unlawful or fraudulent practices or incompetence relating to the sale of insurance.